-by Ansley Haman
October 5, 2011- Dorothy Cooper is 96 but she can remember only one election when she's been eligible to vote but hasn't.
The retired domestic worker was born in a small North Georgia town before women had the right to vote. She began casting ballots in her 20s after moving to Chattanooga for work. She missed voting for John F. Kennedy in 1960 because a move to Nashville prevented her from registering in time.
So when she learned last month at a community meeting that under a new state law she'd need a photo ID to vote next year, she talked with a volunteer about how to get to a state Driver Service Center to get her free ID. But when she got there Monday with an envelope full of documents, a clerk denied her request.
That morning, Cooper slipped a rent receipt, a copy of her lease, her voter registration card and her birth certificate into a Manila envelope. Typewritten on the birth certificate was her maiden name, Dorothy Alexander.
"But I didn't have my marriage certificate," Cooper said Tuesday afternoon, and that was the reason the clerk said she was denied a free voter ID at the Cherokee Boulevard Driver Service Center.
"I don't know what difference it makes," Cooper said.
Cooper visited the state driver service center with Charline Kilpatrick, who has been working with residents to get free photo IDs. After the clerk denied Cooper's request, Kilpatrick called a state worker, explained what happened and asked if Cooper needed to return with a copy of the marriage certificate.
"The lady laughed," Kilpatrick said. "She said she's never heard of all that."
Tennessee Department of Safety spokeswoman Dalya Qualls said in a Tuesday email that Cooper's situation, though unique, could have been handled differently.
"It is department policy that in order to get a photo ID, a citizen must provide documentation that links their name to the documentation that links their name to the document they are using as primary proof of identity," Qualls said. "In this case, since Ms. Cooper's birth certificate (her primary proof of identity) and voter registration card were two different names, the examiner was unable to provide the free ID."
Despite that, Qualls said, "the examiner should have taken extra steps to determine alternative forms of documentation for Ms. Cooper."
Kilpatrick has had to call the state at least twice after taking someone to get a photo ID or have a photo added to the driver's license. State law allows anyone 60 or older to have their picture removed from their license.
The state has been working diligently to make the process easy for residents, Qualls said.